➡️ Go to the Amazon Sign-In page.
➡️ Click on Forgot Password / Need Help.
➡️ Enter your Email Address or Mobile Number linked to your account.
➡️ Click on Continue.
➡️ Check your email inbox or SMS for the OTP (One-Time Password).
➡️ Enter the OTP on the verification screen.
➡️ Create a new secure password and confirm it.
➡️ Click on Save Changes and log back into your account.
➡️ What if I do not have access to my email?
You can use your mobile number to receive the OTP. If you don’t have access to both, contact Amazon Customer Support for help.
➡️ Why did I not receive the OTP?
Check your Spam/Junk folder or network connection. If needed, click on Resend OTP.
➡️ Can I reset my password from the mobile app?
Yes, open the Amazon app, tap on Sign In, then select Forgot Password and follow the same steps.
➡️ Will resetting my password log me out of other devices?
Yes, Amazon will log out all active sessions for security. You’ll need to sign in again on all devices.
➡️ What makes a password secure?
Use a mix of letters, numbers, and symbols. Avoid simple passwords like your name or birthdate. A strong password keeps your account safe.